Client Service is the Key
We make every effort to take care of our clients concerns better than anyone in our industry. You will always be treated courteously, professionally and promptly. If you’ve hired lawyers in the past, you will see and feel the difference immediately.
We make this promise because of our confidence in our lawyers skills, experience, judgment and their commitment to delivering high quality, client focused service.
Our guarantee is structured to foster an open, candid relationship with clients. We pledge to provide services that effectively address each clients specific objectives. In return, we ask our clients to tell us promptly if they are dissatisfied in any way with those services, giving us the opportunity to correct any problem and improve the service relationship.
As a law firm, we cannot guarantee that we will win a lawsuit or close a deal, we can and do promise to put our clients first, working with them to identify, address, and effectively pursue their objectives. To ensure that we provide this level of dedication, we framed our guarantee in these terms:
We guarantee that as a client of our firm you will receive cost-effective legal services delivered in a timely manner. We promise to involve you in strategic decisions and to communicate with you regularly. We cannot guarantee outcomes, but we do guarantee your satisfaction with our service. If at any time our firm does not perform to your satisfaction, we ask that you inform us promptly. We will then resolve the issue to your satisfaction, even if it means reducing our legal fees.
What People are Saying
“Refreshing for a firm to be proactive in addressing future needs.”
Client since 2005
“A firm you can trust – completely informed on all aspects of estate planning”
Carl and Jeanette McKinley
Client Since 2010
“I have been working with this firm since 1994, you can’t beat a firm like this, that is so ethical and competent.”
Client Since 1994
“Hess-Verdon is a very professional and knowledge able on corporate law, that can help with estate plannning matters”
Client since 1995